FMS does offer parts and repairs for sale and as purchasable services.Issues stemming from driver/flyer/operator skill such as response time, hitting the wrong button, alteration of settings, improper handling, and improper binding and set-up are specifically excluded from our coverage and warranty claims will be rejected.FMS is not responsible for failures, usage issues, wear and tear, damage, accidents, or injury stemming from abnormal use, modifications, driver/flyer/operator skill level, weather, and/or terrain.Once we are contacted, one of our product support agents will review your information and photos and will work with you on troubleshooting and diagnosis.If the photo or video is needed, please take 360° photos or video clearly and with good lighting.If the customer did not purchase the item directly from, please attach an itemized copy of the sales receipt for proof of purchase.The body of the email please includes the customer name, order number, delivery date, and summary of the issue.Email us at The subject should be: Defective or DOA.Email us to send the information about the problem:.To expedite our ability to resolve customers’ issues, please see the following:.We will ensure which parts are missing and the missing part(s) are sent from our stock as appropriate. For missing parts, please contact us with photo documentation.For visible packaging damage, please refuse the shipment if possible.For DOA issues, please contact Product Support to troubleshoot and document.All defective and/or DOA claims must be validated by Product Support. All damage claims must provide photo or video documentation.Returned merchandise must be in new and unused condition and in its original packaging, complete with all parts, accessories, and materials.The Request must be started less than 30 days from the delivered date.The responsibility of the return fee is under the guidelines and exclusions below.įMS is not responsible for damage or theft occurring once the package has been delivered. Returned merchandise must be in new and unused condition and in its original packaging, complete with all parts, accessories, and materials. Products purchased from a local hobby shop, online retailer, or a third party must be returned to the original place of purchase under the approval of the seller. If purchasing from a site other than, please refer to that site for applicable policies and contact information.

Within 30 days, new, unassembled and unused products purchased directly from can be returned for Refund or Credit, under the guidelines and exclusions below.

Magic battery 10 in 1